Caesars Windsor earns RGAccreditation for 2018
August 5, 2018
Windsor, ON – Continuing their ongoing commitment to guests, employees and the community, Caesars Windsor is proud to once again achieve the gold standard of responsible gambling accreditation, RG Check, a rigorous program created by the Responsible Gambling Council (RGC). Caesars Windsor was the first gaming facility in the world to earn the ‘check’ in 2012.
Kevin Laforet, Regional President, Caesars Entertainment, said, “For over 24 years, Caesars Windsor has been and continues to be dedicated to offering the best entertainment experience in the most socially responsible manner.”
He added, “Being the first globally to achieve RG Check and maintain accreditation demonstrates our commitment to responsible gambling. RG Check aligns with our overall continuous improvement goals, providing us an objective means to assess the effectiveness of our existing, in-house RG program.”
What is RG Check?
RG Check was developed to offer gaming companies the opportunity to gain an independent assessment of the quality of their responsible gambling program. Over the past year, the content, quality and breadth of Caesars Windsor’s responsible gambling program was measured against RGC’s Responsible Gambling Index with eight core responsible gambling standards that include: corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue and game features, and employee training. There are also 47 criteria and hundreds of metrics to measure the scope and effectiveness of the facility’s RG program.
RG Check staff collected information, reviewed policies, undertook staff and patron surveys and made on-site visits. Once the review was completed, a report was created and submitted to an independent Accreditation panel, which made the final determination whether or not to approve accreditation.
Every three years, properties must be reaccredited to maintain their status. The program is designed to meet or exceed all existing responsible gambling regulatory requirements and provide a roadmap for implementing broadly stated industry RG codes of practice.
“The Responsible Gambling Council is very pleased that Caesars Windsor has once again achieved their RG Check accreditation. This accomplishment demonstrates Caesars leadership and commitment to provide their customers with a responsible gambling experience”, stated Shelley White, CEO.
About Responsible Gambling Council (RGC)
The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention.
RGC works to reduce gambling risks by creating and delivering innovative awareness and information programs. It also promotes the adoption of improved play safeguards through best practices research, standards development and the RG Check accreditation program.
RGC is committed to bringing together all perspectives in the reduction of gambling problems including those of people with firsthand experience with gambling problems, gaming providers, regulators, policy makers and treatment professionals.